Frequently Asked
Questions
Got a question? You're in the right place. Below you'll find answers to the most common questions about our products, ingredients, shipping, returns, and subscriptions.
If you can't find what you're looking for, our team is happy to help — email us at info@lifeessentials.co.uk or call 0800 010 6871.
All Life Essentials products are made from pure, natural raw materials — no fillers, binders, or flow agents. Our capsules contain 100% active ingredients and nothing else. No magnesium stearate, no silicon dioxide, just the supplement you paid for.
All of our supplements are manufactured in-house in the United Kingdom, in an ISO Class 7, HACCP-certified facility. We control every stage of production from ingredient sourcing to final product.
Yes. Every batch undergoes multi-stage quality checks in our temperature-controlled, dust-free production environment. All raw materials are rigorously tested before approval, and our finished products are tested to be free from heavy metals, contaminants, and impurities.
Yes — we are committed to full transparency. Our lab reports are available on our Lab Reports page. If you have a specific query about a product batch, contact us at info@lifeessentials.co.uk.
The majority of our supplements are vegan-friendly and free from animal-derived ingredients. Our capsules are plant-based with no gelatin.
Please note that our Marine Collagen is derived from fish and is therefore not suitable for vegans or vegetarians. Each product page confirms its suitability.
Browse our shop, add products to your basket, and checkout. We accept major debit and credit cards. [Card, Klarna, Stripe, PayPal, etc.]
If you need to change or cancel an order, contact us as soon as possible at info@lifeessentials.co.uk. Once an order has been dispatched we are unable to make changes.
Our shipping methods are below as stated:
Royal Mail 24 (Order before 3pm for same day dispatch): £3.99
DPD Next Day Delivery (Order before 3pm for same day dispatch): £5.99
Free Delivery All Orders Over £50+
Yes, we ship to Internationally. Our delivery cost is currently £9.99
Email info@lifeessentials.co.uk to start a return. Once we have checked your reason for return, please return your products to the address we give for a refund on your order.
Still Need Help?
Can't find the answer to your question? Get in touch with our friendly team now.
